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DELIVERY & RETURNS

Delivery

BananaShoes uses the Royal Mail postal services. For UK clients we deliver all orders using the Royal Mail first class "Signed For" service. Delivery is free for orders over £30.
For European and the rest of the world clients, we deliver all orders using the Royal Mail first class "International Signed For" service.

 

Returns Policy (UK & European Union customers)

If you are not satisfied with your purchase simply return the goods in an unused condition & in their original packaging within 30 days of purchase. We will then credit your account. It is the customer’s responsibility to ensure the safe return of the goods. The customer's return shipping costs cannot be refunded. The above does not affect your statutory rights. Our Terms & Conditions are subject to English Law & Courts.

 

Returns Policy (Customers outside the European Union)

If you are not satisfied with your purchase simply return the goods in an unused condition & in their original packaging within 30 days of purchase. The package must be clearly marked with the following statement “RETURNED GOODS RELIEF CLAIMED”. If the package does not clearly state the above, Bananashoes may not be able to accept delivery of the return package. Upon return of the goods, we will then credit your account to the value of the goods. The postage costs in getting the goods to you are however not refundable. It is the customer’s responsibility to ensure the safe return of the goods. The customer's return shipping costs cannot be refunded. The above does not affect your statutory rights. Our Terms & Conditions are subject to English Law & Courts.

 

Returns Address

BananaShoes Limited
Unit 4
Waterloo Court
Markham Lane
Markham Vale
Chesterfield
England
S44 5HN