This Cookie and Privacy Policy sets out how BananaShoes uses and protects any information that you give BananaShoes when you use this website. BananaShoes is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with the Data Protection Act 1998. BananaShoes may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

In accordance with the UK Privacy & Electronic Communications Act passed into law on the 11 December 2003, we do not send random marketing emails (spam) to personal email addresses. Please note that we will also not collect sensitive information about you without your explicit consent.

WHAT WE COLLECT
We may collect the following information:

name
contact information including email and postal address, and phone number
demographic information such as postcode, preferences and interests
other information relevant to customer surveys, offers or marketing.
For the exhaustive list of cookies we collect see the List of cookies we collect section.

WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

1. Processing your orders.
2. Internal record keeping.
3. We may use the information to improve our products and services.
4. We use information for Google Analytics and Google Ads Services. Including remarketing.


Should you opt-in to our newsletter subscription, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Every transaction is processed online using the latest industry standards for secure online credit card transactions. We use high level SSL encryption technology and 3D Secure from Verified by Visa and Mastercard SercureCode. You can tell whether a page is secure as 'https' will replace 'http' in your browser address window. A small secure padlock will also appear in your browser window.

HOW WE USE COOKIES
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We use this information for statistical analysis purposes and for advertising purposes, including via Google Analytics and Google Ads Services. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us on katie@bananashoes.com.

We will not sell your personal information to third parties unless we are required to do so by law.

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information please email us at sales@bananashoes.com. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy, the Data Protection Act 1998 and the Safebuy code of practice.

 

Klarna

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

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